at LIFTA AU, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us—whether through our website, social media channels, or customer support.

What We Collect

We may collect the following information:

• Your name and contact details (email address, phone number, delivery address)

• Order and payment details

• Communications and messages you send us

• Website and social media interaction data (e.g. via cookies or analytics tools)

• Information collected via advertising or promotional campaigns (if applicable)

How We Use Your Information

We use your information to:

• Fulfill and manage orders and deliveries

• Provide customer support

• Improve our products and services

• Communicate updates, offers, or promotions (only if you’ve opted in)

• Analyse website and ad performance through analytics and tracking tools

Social Media and Advertising

We use platforms like Instagram, Facebook, TikTok, and YouTube to connect with our audience. These platforms may collect data about your interaction with our content through cookies or tracking pixels. If we run paid ads, we may use anonymised or aggregated data to help us target relevant audiences.

You can manage your ad preferences through each platform’s privacy settings.

Sharing Your Information

We do not sell or rent your personal information.
We may share information with trusted third-party providers who help us operate—like payment gateways, shipping carriers, and analytics platforms. These providers are only given the information necessary to perform their services.

Data Security

We take reasonable steps to protect your data from unauthorised access or misuse. However, please be aware that no online transmission is 100% secure.

Your Rights

You can contact us at any time to:

• Access or correct your personal data

• Request that we delete your information

• Opt out of marketing communications

Cookies

We use cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content. You can adjust your browser settings to limit or block cookies at any time.

Contact Us

If you have any questions about this policy or how we handle your data, feel free to reach out:

LIFTA AU
📧 info@lifta.au
📍 Based in Guildford, NSW